Refund and Returns Policy

OUR REFUND POLICY

You are entitled to a refund OR repair OR exchange if you find that an item you have purchased:

  • Is faulty – even if the fault becomes apparent after reasonable use.
  • Is unfit for its usual purpose or any purpose specified at the time of sale
  • Does not match its description or the quality of the sample provided at the time of sale
  • You are not entitled to a refund for simply changing your mind, so please choose carefully.
  • If goods have been specially ordered into store, returns will be subject to a re-stocking fee as specified by each manufacturer (minimum 15%).

Goods cut to order or custom made/altered cannot be refunded/returned for credit.

Please keep your receipt as proof of purchase as we cannot offer a refund without it.